Limited Lifetime Warranty — Normal Use and Care

We stand behind the craftsmanship and materials of our cookware and dinnerware. This limited lifetime warranty covers defects in materials and workmanship under normal household use and with proper care. If a covered product fails due to a defect, we will, at our discretion, repair or replace the product or provide a comparable item of equal value.

What’s covered

• Manufacturing defects in materials and workmanship.

• Structural failures that occur under normal, intended household use.

• Defects discovered during regular, appropriate cleaning and maintenance.

What’s not covered

• Damage from misuse, abuse, neglect, or improper care (including use on improper heat sources, thermal shock from sudden extreme temperature changes.

• Cosmetic wear and tear such as scratches, stains, discoloration, or loss of finish that do not affect functionality.

• Damage from commercial, institutional, or rental use.

• Accidental damage, alterations, or repairs performed by unauthorized parties.

• Normal, expected wear from long-term use (for example, gradual loss of nonstick performance).

How to make a claim

1. Contact customer service with your name, proof of purchase, product details (model/name and a description of the issue), and photos showing the defect and any relevant care history.

2. Provide any requested additional information so we can evaluate the claim.

3. If approved, we will provide repair, replacement, or a comparable item. Shipping instructions for returning the product will be provided when necessary; return shipping costs may apply except where prohibited by law.

Proof of purchase A receipt, order number, or other verifiable proof of purchase is required to validate warranty coverage. If proof of purchase is unavailable, we may, at our discretion, evaluate the claim based on other information or deny coverage.

Limitations and disclaimers

• This warranty applies only to the original purchaser and is nontransferable.

• Remedies under this warranty are limited to repair or replacement of the product or refund of the purchase price, at our option.

• This warranty gives you specific legal rights, and you may also have other rights which vary by state or jurisdiction. To the extent permitted by law, we disclaim implied warranties of merchantability and fitness for a particular purpose beyond the duration of this limited warranty.

Contact For warranty service or questions, please contact Taroyaki customer service with your order information and a description of the issue. Provide photos where possible to help expedite the review.

Thank you for choosing Taroyaki. We’re committed to supporting the quality and longevity of the pieces you bring into your kitchen.